Service Notice
We are committed to providing fast, precise, transparent and accountable public information services in accordance with established standards.
Information Request Procedure
Apply for public information easily through procedures that are orderly, open, and accessible to anyone.
Objection procedure
Requesters of information have the right to file an objection if they feel that their request has not been properly fulfilled. This procedure is provided to guarantee the right to information.
Dispute Resolution Procedure
Public information disputes are resolved through mechanisms regulated by legislation through the Information Commission. This procedure guarantees the protection of the right to information.
Service Time
PPID BNPT public information services are available on working days and hours in accordance with applicable regulations within government agencies.
Monday - Thursday
Working Hours
08.00 - 16.00
Friday
Working Hours
08.00 - 16.30
Service Fee
Public information services at PPID BNPT are free of charge. The applicant only bears the cost of duplication or delivery if necessary.